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GET
/
api
/
applications
/
{id}
/
time-to-contact
Calculate application time-to-contact
curl --request GET \
  --url https://your-instance.example.com/api/applications/{id}/time-to-contact \
  --header 'Authorization: Bearer <token>'
{
  "timeToContact": 184000,
  "unit": "milliseconds",
  "firstContactAt": "2026-04-12T14:25:14.000Z",
  "formatted": {
    "milliseconds": 184000,
    "seconds": 184,
    "minutes": 3,
    "hours": 0,
    "days": 0
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Response

Time-to-contact returned

Time elapsed between application creation and the first outbound message in any linked conversation. timeToContact and firstContactAt are null when no outbound message has been sent yet.

​
unit
enum<string>
required
Available options:
milliseconds
​
timeToContact
integer | null

Milliseconds between application creation and first outbound message. Null if no outbound message yet.

​
firstContactAt
string<date-time> | null
​
message
string

Explanatory message when timeToContact is null.

​
formatted
object

Same value expressed in different units (only present on the success path).