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GET
/
api
/
training
/
snapshots
/
{id}
Get a single training snapshot by ID
curl --request GET \
  --url https://your-instance.example.com/api/training/snapshots/{id} \
  --header 'Authorization: Bearer <token>'
{
  "success": true,
  "data": {
    "_id": "67f1a0b0c0d0e0f0a0b0c0d0",
    "organizationId": "65a0e0e0e0e0e0e0e0e0e0e0",
    "customerName": "Jane Doe",
    "quality": "good",
    "tags": [
      "sales",
      "pricing"
    ],
    "isArchived": false,
    "createdAt": "2026-05-18T14:30:00.000Z",
    "updatedAt": "2026-05-18T14:30:00.000Z"
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Response

Training snapshot returned

​
success
enum<boolean>
required
Available options:
true
​
data
object
required

Mongoose TrainingSnapshot document. userId and contactId are populated to user/contact docs on read endpoints.

Example:
{
  "_id": "67f1a0b0c0d0e0f0a0b0c0d0",
  "organizationId": "65a0e0e0e0e0e0e0e0e0e0e0",
  "userId": {
    "_id": "65b1f0a2c3d4e5f6a7b8c9d0",
    "firstName": "Alice",
    "lastName": "Rivera",
    "email": "alice@example.com"
  },
  "contactId": {
    "_id": "65c2d0e0f0a0b0c0d0e0f0a0",
    "firstName": "Jane",
    "lastName": "Doe",
    "phoneNumber": "+14155550123",
    "email": "jane@example.com",
    "channelType": "sms"
  },
  "customerName": "Jane Doe",
  "customerPhone": "+14155550123",
  "customerEmail": "jane@example.com",
  "messages": [
    {
      "id": "67e0a0b0c0d0e0f0a0b0c0d0",
      "content": "Hi! How can we help?",
      "sender": "user",
      "senderType": "AI",
      "timestamp": "2026-05-18T13:30:00.000Z"
    }
  ],
  "messageCount": 4,
  "snapshotDate": "2026-05-18T14:30:00.000Z",
  "conversationStartDate": "2026-05-18T13:30:00.000Z",
  "conversationEndDate": "2026-05-18T14:10:00.000Z",
  "notes": "Great handling of objection on pricing.",
  "tags": ["sales", "pricing"],
  "quality": "good",
  "category": "objection-handling",
  "isArchived": false,
  "createdAt": "2026-05-18T14:30:00.000Z",
  "updatedAt": "2026-05-18T14:30:00.000Z"
}