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Automation endpoints control rule-driven actions and status transitions.

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Endpoints in this guide

  • GET /api/automations
  • POST /api/automations
  • PUT /api/automations/{id}
  • PATCH /api/automations/{id}/preference
  • DELETE /api/automations/{id}

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Create automation

curl -X POST https://your-instance.example.com/api/automations \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{"name":"Auto-resolve old threads","enabled":true}'