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The outreach webhook endpoint accepts lead data and triggers outreach processing for a given configuration.

Endpoint

  • POST /api/webhook/outreach

Authentication

This endpoint is authenticated using your API Integration Key, not a JWT session token.
  1. Go to Settings > General Settings in the Tether dashboard.
  2. Copy your API Integration Key (or regenerate one if you don’t have one yet).
  3. Pass it in the Authorization header:

Required fields

You can find the configuration ID in Settings > Outreach by selecting your configuration.

Request formats

The endpoint supports two formats: raw and fixed.

Raw format

Send flat key-value pairs alongside configurationId. Fields are automatically routed to the appropriate category (contact, application, or conversation) based on your organization’s dynamic properties.

Fixed format

Explicitly nest data under contacts, applications, or conversations keys for full control over how fields are categorized.

Response codes

The outreach configuration must be active to accept requests. Inactive configurations return a 400 error.