Get a single call by ID
curl --request GET \
--url https://your-instance.example.com/api/calls/{callId} \
--header 'Authorization: Bearer <token>'import requests
url = "https://your-instance.example.com/api/calls/{callId}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://your-instance.example.com/api/calls/{callId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://your-instance.example.com/api/calls/{callId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://your-instance.example.com/api/calls/{callId}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://your-instance.example.com/api/calls/{callId}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://your-instance.example.com/api/calls/{callId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"call": {
"_id": "64f0a1b2c3d4e5f6a7b8cb00",
"callId": "64f0a1b2c3d4e5f6a7b8cb00",
"provider": "sinch",
"direction": "outbound",
"status": "completed",
"duration": 154
}
}{
"success": false,
"error": "Call not found"
}{
"success": false,
"error": "Call not found"
}{
"success": false,
"error": "Call not found"
}Calls
Get a single call by ID
Returns a Call document scoped to the caller’s organization with contactId and userId populated. Used by the call-detail drawer / call card.
GET
/
api
/
calls
/
{callId}
Get a single call by ID
curl --request GET \
--url https://your-instance.example.com/api/calls/{callId} \
--header 'Authorization: Bearer <token>'import requests
url = "https://your-instance.example.com/api/calls/{callId}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://your-instance.example.com/api/calls/{callId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://your-instance.example.com/api/calls/{callId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://your-instance.example.com/api/calls/{callId}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://your-instance.example.com/api/calls/{callId}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://your-instance.example.com/api/calls/{callId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"call": {
"_id": "64f0a1b2c3d4e5f6a7b8cb00",
"callId": "64f0a1b2c3d4e5f6a7b8cb00",
"provider": "sinch",
"direction": "outbound",
"status": "completed",
"duration": 154
}
}{
"success": false,
"error": "Call not found"
}{
"success": false,
"error": "Call not found"
}{
"success": false,
"error": "Call not found"
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
The provider-agnostic callId minted by Tether (also used as providerCallId for SDK calls).
Response
Call document
Available options:
true A Call document. Many fields are provider-specific; clients should be tolerant of additional properties.
Show child attributes
Show child attributes
Example:
{
"_id": "64f0a1b2c3d4e5f6a7b8cb00",
"callId": "64f0a1b2c3d4e5f6a7b8cb00",
"provider": "sinch",
"providerCallId": "sinch-call-abc123",
"direction": "outbound",
"status": "completed",
"from": "+14165550100",
"to": "+14165550199",
"contactId": "64f0a1b2c3d4e5f6a7b8c9d0",
"conversationId": "64f0a1b2c3d4e5f6a7b8c9e0",
"organizationId": "64f0a1b2c3d4e5f6a7b8c9d3",
"userId": "64f0a1b2c3d4e5f6a7b8c9d4",
"providerPhoneNumber": "+14165550100",
"startTime": "2026-05-15T09:10:00.000Z",
"answerTime": "2026-05-15T09:10:08.000Z",
"endTime": "2026-05-15T09:12:34.000Z",
"duration": 154,
"recordings": [],
"createdAt": "2026-05-15T09:10:00.000Z",
"updatedAt": "2026-05-15T09:12:34.000Z"
}
⌘I