Get aggregate call statistics for the org
curl --request GET \
--url https://your-instance.example.com/api/calls/statistics \
--header 'Authorization: Bearer <token>'import requests
url = "https://your-instance.example.com/api/calls/statistics"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://your-instance.example.com/api/calls/statistics', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://your-instance.example.com/api/calls/statistics",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://your-instance.example.com/api/calls/statistics"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://your-instance.example.com/api/calls/statistics")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://your-instance.example.com/api/calls/statistics")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"statistics": {
"totalCalls": 124,
"totalDuration": 18450,
"averageDuration": 148.79,
"byStatus": {
"completed": {
"count": 102,
"totalDuration": 17800,
"avgDuration": 174.5
},
"no-answer": {
"count": 18,
"totalDuration": 0,
"avgDuration": 0
},
"failed": {
"count": 4,
"totalDuration": 650,
"avgDuration": 162.5
}
}
}
}{
"success": false,
"error": "Call not found"
}{
"success": false,
"error": "Call not found"
}Calls
Get aggregate call statistics for the org
Returns aggregate counters (totalCalls, totalDuration, averageDuration) plus per-status breakdowns for the org. Filterable by startDate / endDate (ISO strings applied to createdAt).
GET
/
api
/
calls
/
statistics
Get aggregate call statistics for the org
curl --request GET \
--url https://your-instance.example.com/api/calls/statistics \
--header 'Authorization: Bearer <token>'import requests
url = "https://your-instance.example.com/api/calls/statistics"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://your-instance.example.com/api/calls/statistics', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://your-instance.example.com/api/calls/statistics",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://your-instance.example.com/api/calls/statistics"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://your-instance.example.com/api/calls/statistics")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://your-instance.example.com/api/calls/statistics")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"statistics": {
"totalCalls": 124,
"totalDuration": 18450,
"averageDuration": 148.79,
"byStatus": {
"completed": {
"count": 102,
"totalDuration": 17800,
"avgDuration": 174.5
},
"no-answer": {
"count": 18,
"totalDuration": 0,
"avgDuration": 0
},
"failed": {
"count": 4,
"totalDuration": 650,
"avgDuration": 162.5
}
}
}
}{
"success": false,
"error": "Call not found"
}{
"success": false,
"error": "Call not found"
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
ISO start of the reporting window.
ISO end of the reporting window.
⌘I