Create contact
Creates a new Contact in the caller’s organization, normalizing phone numbers and emails and assigning the contact to the requested pipeline + stage (defaulting to the org’s Contact pipeline and its first stage). Rejects provisioned org SMS numbers. Emits the contact_created socket event and logs a manual event.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
One or more phone-number entries; each value is normalized to E.164 server-side and must be unique within the organization.
Contact first name; optional.
Contact last name; optional.
Email entries for the contact; normalized server-side. Accepts the same array shape as phoneNumber despite the OpenAPI type.
Optional process/workflow tag carried through to the created contact.
Initial pipeline status name (e.g. New Lead). Defaults to the pipeline's first stage when omitted.
Stage _id within the pipeline. Resolved together with status server-side.
Target Contact pipeline _id. Defaults to the org's active Contact pipeline when omitted.
Response
Contact created
true {
"_id": "64f0a1b2c3d4e5f6a7b8c9d0",
"firstName": "Jane",
"lastName": "Doe",
"phoneNumber": [
{
"value": "+14165550100",
"isPrimary": true
}
],
"secondaryPhoneNumber": [],
"email": "jane.doe@example.com",
"status": "New Lead",
"pipelineId": "64f0a1b2c3d4e5f6a7b8c9d1",
"pipelineStage": "64f0a1b2c3d4e5f6a7b8c9d2",
"organizationId": "64f0a1b2c3d4e5f6a7b8c9d3",
"userId": "64f0a1b2c3d4e5f6a7b8c9d4",
"createdBy": "64f0a1b2c3d4e5f6a7b8c9d4",
"assignees": ["64f0a1b2c3d4e5f6a7b8c9d4"],
"createdAt": "2026-05-01T14:30:00.000Z",
"updatedAt": "2026-05-15T09:12:00.000Z"
}