Get contact by phone number
Contacts
Get contact by phone number
Looks up a contact in the caller’s organization by phone number. Used to resolve a contact reference for incoming-call routing and the dialpad. Returns 404 when no contact matches.
POST
Get contact by phone number
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/json
Response
Contact returned
Example:
{
"_id": "64f0a1b2c3d4e5f6a7b8c9d0",
"firstName": "Jane",
"lastName": "Doe",
"phoneNumber": [
{
"value": "+14165550100",
"isPrimary": true
}
],
"secondaryPhoneNumber": [],
"email": "jane.doe@example.com",
"status": "New Lead",
"pipelineId": "64f0a1b2c3d4e5f6a7b8c9d1",
"pipelineStage": "64f0a1b2c3d4e5f6a7b8c9d2",
"organizationId": "64f0a1b2c3d4e5f6a7b8c9d3",
"userId": "64f0a1b2c3d4e5f6a7b8c9d4",
"createdBy": "64f0a1b2c3d4e5f6a7b8c9d4",
"assignees": ["64f0a1b2c3d4e5f6a7b8c9d4"],
"createdAt": "2026-05-01T14:30:00.000Z",
"updatedAt": "2026-05-15T09:12:00.000Z"
}