curl --request POST \
--url https://your-instance.example.com/api/webhook/calls/twilio/status \
--header 'Content-Type: application/json' \
--data '
{
"CallSid": "CA5f7b1c2e8a1d4e0012c3b4a5",
"CallStatus": "completed",
"CallDuration": "42",
"Duration": "1",
"From": "+14165550100",
"To": "+12362320246"
}
'import requests
url = "https://your-instance.example.com/api/webhook/calls/twilio/status"
payload = {
"CallSid": "CA5f7b1c2e8a1d4e0012c3b4a5",
"CallStatus": "completed",
"CallDuration": "42",
"Duration": "1",
"From": "+14165550100",
"To": "+12362320246"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
CallSid: 'CA5f7b1c2e8a1d4e0012c3b4a5',
CallStatus: 'completed',
CallDuration: '42',
Duration: '1',
From: '+14165550100',
To: '+12362320246'
})
};
fetch('https://your-instance.example.com/api/webhook/calls/twilio/status', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://your-instance.example.com/api/webhook/calls/twilio/status",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'CallSid' => 'CA5f7b1c2e8a1d4e0012c3b4a5',
'CallStatus' => 'completed',
'CallDuration' => '42',
'Duration' => '1',
'From' => '+14165550100',
'To' => '+12362320246'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://your-instance.example.com/api/webhook/calls/twilio/status"
payload := strings.NewReader("{\n \"CallSid\": \"CA5f7b1c2e8a1d4e0012c3b4a5\",\n \"CallStatus\": \"completed\",\n \"CallDuration\": \"42\",\n \"Duration\": \"1\",\n \"From\": \"+14165550100\",\n \"To\": \"+12362320246\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://your-instance.example.com/api/webhook/calls/twilio/status")
.header("Content-Type", "application/json")
.body("{\n \"CallSid\": \"CA5f7b1c2e8a1d4e0012c3b4a5\",\n \"CallStatus\": \"completed\",\n \"CallDuration\": \"42\",\n \"Duration\": \"1\",\n \"From\": \"+14165550100\",\n \"To\": \"+12362320246\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://your-instance.example.com/api/webhook/calls/twilio/status")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"CallSid\": \"CA5f7b1c2e8a1d4e0012c3b4a5\",\n \"CallStatus\": \"completed\",\n \"CallDuration\": \"42\",\n \"Duration\": \"1\",\n \"From\": \"+14165550100\",\n \"To\": \"+12362320246\"\n}"
response = http.request(request)
puts response.read_body"OK"{
"error": "Webhook processing failed"
}Handle Twilio call status updates
Status callback posted by Twilio as a call transitions through queued / ringing / in-progress / completed / busy / no-answer / failed. Updates the Call record with final status, duration, and end timestamp and emits a socket event so the agent UI reflects the change.
curl --request POST \
--url https://your-instance.example.com/api/webhook/calls/twilio/status \
--header 'Content-Type: application/json' \
--data '
{
"CallSid": "CA5f7b1c2e8a1d4e0012c3b4a5",
"CallStatus": "completed",
"CallDuration": "42",
"Duration": "1",
"From": "+14165550100",
"To": "+12362320246"
}
'import requests
url = "https://your-instance.example.com/api/webhook/calls/twilio/status"
payload = {
"CallSid": "CA5f7b1c2e8a1d4e0012c3b4a5",
"CallStatus": "completed",
"CallDuration": "42",
"Duration": "1",
"From": "+14165550100",
"To": "+12362320246"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
CallSid: 'CA5f7b1c2e8a1d4e0012c3b4a5',
CallStatus: 'completed',
CallDuration: '42',
Duration: '1',
From: '+14165550100',
To: '+12362320246'
})
};
fetch('https://your-instance.example.com/api/webhook/calls/twilio/status', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://your-instance.example.com/api/webhook/calls/twilio/status",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'CallSid' => 'CA5f7b1c2e8a1d4e0012c3b4a5',
'CallStatus' => 'completed',
'CallDuration' => '42',
'Duration' => '1',
'From' => '+14165550100',
'To' => '+12362320246'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://your-instance.example.com/api/webhook/calls/twilio/status"
payload := strings.NewReader("{\n \"CallSid\": \"CA5f7b1c2e8a1d4e0012c3b4a5\",\n \"CallStatus\": \"completed\",\n \"CallDuration\": \"42\",\n \"Duration\": \"1\",\n \"From\": \"+14165550100\",\n \"To\": \"+12362320246\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://your-instance.example.com/api/webhook/calls/twilio/status")
.header("Content-Type", "application/json")
.body("{\n \"CallSid\": \"CA5f7b1c2e8a1d4e0012c3b4a5\",\n \"CallStatus\": \"completed\",\n \"CallDuration\": \"42\",\n \"Duration\": \"1\",\n \"From\": \"+14165550100\",\n \"To\": \"+12362320246\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://your-instance.example.com/api/webhook/calls/twilio/status")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"CallSid\": \"CA5f7b1c2e8a1d4e0012c3b4a5\",\n \"CallStatus\": \"completed\",\n \"CallDuration\": \"42\",\n \"Duration\": \"1\",\n \"From\": \"+14165550100\",\n \"To\": \"+12362320246\"\n}"
response = http.request(request)
puts response.read_body"OK"{
"error": "Webhook processing failed"
}Body
Twilio-assigned call identifier (CA…) whose status is being reported.
Final or transitional state: queued, ringing, in-progress, completed, busy, no-answer, failed.
Total call duration in seconds (as a string), populated when the call ends.
Per-leg duration in seconds as Twilio reports it; usually mirrors CallDuration for single-leg dials.
Calling party phone number in E.164.
Called party phone number in E.164.
Response
Plain-text acknowledgement (Twilio only checks 2xx).
The response is of type string.
"OK"