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POST
/
api
/
webhook
/
elevenlabs
/
tools
/
get-contact
ElevenLabs tool: lookup contact by phone number
curl --request POST \
  --url https://your-instance.example.com/api/webhook/elevenlabs/tools/get-contact \
  --header 'Content-Type: application/json' \
  --data '
{
  "phone_number": "+14165550100",
  "caller_id": "+14165550100",
  "called_id": "+12362320246",
  "conversation_id": "conv_8f3d1b9c2e7a4f0b9a4d2c1e6e2f8c01"
}
'
{
  "found": true,
  "contact_name": "Alex Morgan",
  "phone_number": "+14165550100",
  "email": "alex@example.com",
  "status": "active"
}

Body

application/json

Tool args for contact lookup. Either phone_number or caller_id should be set.

​
phone_number
string

Phone number to look up (E.164 preferred); takes precedence over caller_id.

​
caller_id
string

Fallback caller phone number when phone_number is not supplied by the agent.

​
called_id
string

Tether AI-enabled number that was called; used to scope the lookup to the right org.

​
conversation_id
string

ElevenLabs conversation id used to correlate with cached call context.

Response

Contact lookup result

​
found
boolean
required
​
contact_name
string
​
phone_number
string
​
email
string
​
status
string
​
message
string