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GET
/
api
/
conversation
/
{conversationId}
/
messages
Get messages and calls by conversation
curl --request GET \
  --url https://your-instance.example.com/api/conversation/{conversationId}/messages \
  --header 'Authorization: Bearer <token>'
{
  "messages": [
    {}
  ],
  "messageCount": 123,
  "callCount": 123,
  "resolution": {
    "isResolved": true,
    "resolvedAt": "2023-11-07T05:31:56Z",
    "resolvedBy": {},
    "csatRating": 123,
    "csatFeedback": "<string>",
    "csatSubmittedAt": "2023-11-07T05:31:56Z"
  }
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

conversationId
string
required

Response

Messages returned

messages
object[]
messageCount
integer
callCount
integer
resolution
object

Null when conversation is not resolved