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POST
/
api
/
conversation
/
{id}
/
csat
Submit CSAT for a specific conversation (authenticated)
curl --request POST \
  --url https://your-instance.example.com/api/conversation/{id}/csat \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "rating": 4,
  "feedback": "Resolved quickly."
}
'
{
  "success": true,
  "conversationId": "65d3e0f0a0b0c0d0e0f0a0b0",
  "csatRating": 5,
  "csatSubmittedAt": "2026-05-18T14:00:00.000Z"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Body

application/json
​
rating
number
required

Integer 1-5, or string parseable to integer 1-5

​
feedback
string

Response

CSAT submitted

​
success
boolean
​
conversationId
string
​
csatRating
integer
​
csatSubmittedAt
string<date-time>