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POST
/
api
/
conversation
/
csat
Submit CSAT from webchat widget (tiered auth)
curl --request POST \
  --url https://your-instance.example.com/api/conversation/csat \
  --header 'Content-Type: application/json' \
  --data '
{
  "webchatId": "<string>",
  "rating": 123,
  "feedback": "<string>"
}
'
{
  "success": true,
  "conversationId": "<string>",
  "csatRating": 123,
  "csatSubmittedAt": "2023-11-07T05:31:56Z"
}

Body

application/json
webchatId
string
required
rating
number
required

Integer 1-5, or string parseable to integer 1-5

feedback
string

Response

CSAT submitted

success
boolean
conversationId
string
csatRating
integer
csatSubmittedAt
string<date-time>