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GET
/
api
/
conversation
/
webchat
/
{webchatId}
/
csat-status
Get webchat CSAT status (no auth required)
curl --request GET \
  --url https://your-instance.example.com/api/conversation/webchat/{webchatId}/csat-status
{
  "sessionStatus": "pending_csat",
  "hasPendingCsat": true,
  "conversationId": "65d3e0f0a0b0c0d0e0f0a0b0",
  "shouldClearSession": false
}

Path Parameters

webchatId
string
required

Response

CSAT status returned

sessionStatus
string

One of: active, pending_csat, ended

hasPendingCsat
boolean
conversationId
string
shouldClearSession
boolean