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GET
/
api
/
escalation-dashboard
/
filters
Get filter dropdown options (users, automations, departments)
curl --request GET \
  --url https://your-instance.example.com/api/escalation-dashboard/filters \
  --header 'Authorization: Bearer <token>'
{
  "success": true,
  "data": {
    "users": [
      {
        "_id": "5f7b1c2e8a1d4e0012c3b4a5",
        "fullName": "Sam Patel"
      }
    ],
    "automations": [
      {
        "_id": "5f7b1c2e8a1d4e0012c3b4a5",
        "name": "Inbound Support"
      }
    ],
    "departments": [
      {
        "_id": "6a8c2d3f9b1e5a0023d4c5b6",
        "name": "Customer Success"
      }
    ]
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.tetherai.ca/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

departmentId
string

Optional department filter. ADMIN/SUPERADMIN may pass any departmentId; DEPARTMENT_HEAD is implicitly scoped to their own department and any other value is ignored.

Response

Filter options returned

success
enum<boolean>
required
Available options:
true
data
object
required