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GET
List historical escalation assignments (paginated)

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

departmentId
string

Optional department filter. ADMIN/SUPERADMIN may pass any departmentId; DEPARTMENT_HEAD is implicitly scoped to their own department and any other value is ignored.

page
integer
default:1

1-based page number.

Required range: x >= 1
limit
integer
default:20

Page size. Clamped to [1, 100].

Required range: 1 <= x <= 100
assigneeId
string
automationId
string
startDate
string<date-time>
endDate
string<date-time>

Case-insensitive substring match against contact firstName, lastName, or phoneNumber.value.

Response

Assignment history returned

success
enum<boolean>
required
Available options:
true
data
object
required