curl --request GET \
  --url https://your-instance.example.com/api/escalation-dashboard/agent-conversations \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://your-instance.example.com/api/escalation-dashboard/agent-conversations"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://your-instance.example.com/api/escalation-dashboard/agent-conversations', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://your-instance.example.com/api/escalation-dashboard/agent-conversations",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://your-instance.example.com/api/escalation-dashboard/agent-conversations"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://your-instance.example.com/api/escalation-dashboard/agent-conversations")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://your-instance.example.com/api/escalation-dashboard/agent-conversations")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "success": true,
  "data": {
    "rows": [
      {
        "conversationId": "8c3d4e0f9a1b3c4d5e6f7a8b9c01",
        "contactId": "9d4e5f1a2b3c4d5e6f7a8b9c0d12",
        "contactName": "Alex Morgan",
        "contactPhone": "+14165550100",
        "channelType": "sms",
        "lastMessageTime": "2026-05-18T14:32:12.000Z",
        "lastMessagePreview": "Thanks! That worked.",
        "conversationState": "awaiting-human",
        "hasAccess": true
      }
    ],
    "pagination": {
      "page": 1,
      "limit": 20,
      "total": 12,
      "totalPages": 1
    }
  }
}

{
  "success": false,
  "message": "Access denied"
}

{
  "success": false,
  "message": "Access denied"
}

{
  "success": false,
  "message": "Access denied"
}