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PUT
Update escalation settings

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

organizationId
string
required

Body

application/json
maxUnresolvedChatsPerAgent
number

Per-agent cap on concurrent unresolved chats before new conversations are queued instead of auto-assigned (default 3).

Response

Escalation settings updated

success
boolean
message
string
data
object